<< About Us >>
LINEGEAR Japan creates custom replacement lenses, rubber parts, and other components for the Oakley X-Metal series.
Recognizing the challenge of finding replacement parts for my X-Metal series due to Oakley discontinuing their support service in 2012, I made the decision to produce custom parts for this series.
The aim was to enable X-Metal frames to be used once more, and I hope this solution benefits all of you in the future.
The products we sell have been developed by LINEGEAR independently and are not affiliated with Oakley.
<< History of LINEGEAR >>
LINEGEAR was founded in 2006 and has been primarily focused on selling replacement lenses for the Oakley X-Metal series. Subsequently, we established an English version of our website and an eBay store, expanding our reach to international markets.
In 2011, we began offering replacement rubber parts for X-Metal series sunglasses. Over time, we expanded our product range to include washers, orbital screws, temple screws, nose bridge pins, nose bridge flex couplers, and introduced a specialized tool called the 'pin pusher' to facilitate nose bridge repairs. This comprehensive range of products and tools allows us to provide solutions for repairing X-Metal frames in general.
2014: We become an official sponsor of the site "Oakley Forum" (the United States), the world's largest Oakley fan online forum.
(On the top page of OakleyForum site, there is a link to LINEGEAR with a sponsor badge)
(Link ↑ to Oakley Forum)
≪LINEGEAR Company History≫
We have working relationship with 12 resellers (local sale partner) in 8 countries aroud world as of 2016 and this contribute to the continuation of X-Metal legacy.
<< Countries where LINEGEAR Resellers exist >>
Our current sales platforms are: LINEGEAR (Japanese site), LINEGEAR (English site), eBay Store, Yahoo Auctions Store, Amazon Store (Japanese) and on the 16 LINEGEAR Reseller sites.
LINEGEAR (Japanese) http://www.linegear-jp.com/
LINEGEAR (English) http://www.linegear-japan.com/
eBay Store http://stores.ebay.com/linegearjapan
Yahoo! Auction Store http://sellinglist.auctions.yahoo.co.jp/user/linegear_japan?ngram=1&u=linegear_japan
(Link to each site)
We do our best to offer high-quality and high-performance products. With our 17 years of experience up to 2023, we have come to understand and master the skills required to create lenses that fit perfectly into your X-Metal. X-Metal frames are hand-finished, and each frame tends to have slight individual differences, although at a very small percentage.
You might consider our approach old-fashioned, but we take pride in crafting each of our lenses by hand in the final stages of production. This ensures a perfect fit for your frame and allows us to thoroughly check for distortions or scratches before shipping them to you.
You might also find our lenses to be priced a bit higher compared to some other third-party options for X-Metals. However, our policies are as follows:
We believe that X-Metal is an expensive and special frame for you, deserving high-functionality and high-quality lenses. Our priority is to source the best parts, the optimal ones for X-Metals, ensuring their longevity. We encourage you to enjoy customizing your frame with lenses and rubber of different colors, and to make the most out of your X-Metal experience.
Our policy is to ensure your 100% satisfaction; thus, we put effort into producing good-quality items for every part, one by one. As a result, we maintain a high level of product quality, thereby providing exceptional items to our customers.
This reliability has earned us the trust of our customers; in fact, over half of our orders come from returning customers. We are sincerely grateful for this trust.
Even though such occurrences are rare, we might occasionally send lenses that don't perfectly fit the customer's frame. Due to individual frame differences, this situation can sometimes be unavoidable, as lenses are typically made on a frame-by-frame basis.
However, in such cases, LINEGEAR's staff will never give up on ensuring the lenses fit your frame perfectly. We accept returns and offer refunds if necessary, and usually, we reship the lenses. We are committed to achieving satisfaction and will support you until you are satisfied, even if it means sacrificing profit. Our customer service is designed with kindness and support in mind, so there's no need to worry. You can place your order with peace of mind.
In our "After-Sale Service and Inquiry," we make an effort to promptly and kindly respond using our experience and knowledge.
Our Marketing Manager also works diligently every day to gather new information about X-Metal to keep the legacy alive and provide valuable insights to our customers.
"REVIVE X-METAL" "STAY ALIVE"
We deeply appreciate Oakley's X-Metal; it's a work of art in the realm of sunglasses, and we hold it in high regard. We aim to continue this legacy, keeping X-Metal alive because it's truly special. Our joy lies in making X-Metal enthusiasts happy.
Moreover, when a customer decides to place an order (chooses us today) after reading and understanding our policies mentioned above, it becomes the most delightful thing for "me" as well.
Please stay connected with Linegear in the future.